CAREER SUMMARY

B.Sc in Computer Science & Engineering. 06 years of professional
experience. Certified in CompTIA A+, CCNA, MTCNA, MTCRE, RHCSA, RHCE,
RCNA, Barracuda ESG Foundation, Acronis Backup Solution. Hands on
experience in Network & Server Administration; NMS such as Cacti, NagiOS; Storage solution such as Nextcloud; Virtualization implementation such as Proxmox; CCTV architecture; Vendor management; Inventory management;
Procurement; ESET End-Point solution management; Google Workspace
management; Documentation & reporting. A spontaneous team player.


DIGITAL SKILLS

Cambium cnMaestro Controller Cisco Zone Controller Open Source Email Server Proxmox Virtualization CCTV Architecture Network Monitoring Tool IP-PABX Barracuda Email Gateway Fortigate Firewall Google Workspace Microsoft 365 ESET End-Point Security Kaspersky Endpoint Security Management Acronis Backup Solution

EMPLOYMENTS

Beximco IT Division (BOL) | First Generation IT Service Provider

01 September, 2024 to Current

Executive, Tech Support
  • Client based technical support both on-site and remote
  • One stop communication point
  • Network monitoring and troubleshooting
  • Configuring networking devices
  • Configuring server systems

Beximco Holdings Limited | Mother company of Beximco Group

01 August, 2023 to 31 August, 2024

Executive, Tech Support
  • Executive IT support team member of the management
  • Regular IT support to management & VIPs
  • IT equipment installation & maintenance of Head office, Branch offices, VIP residences & Guest houses
  • Vendor management
  • CCTV management
  • Inventory management
  • Access Control management
  • IT equipment Procurement and Audit
  • Documentation & Reporting

RMG Sustainability Council (RSC) | Contractual as 3 Party IT Service

01 December, 2022 to 30 June, 2023

IT Team Lead under Project Coordinator
  • IT infrastructure re-setup
  • Disaster recovery of the IT department
  • Storage solution (Nextcloud)
  • Basic IT training to the users and awareness of threats
  • ESET End-point solution implementation and maintenance
  • CCTV management
  • Access Control management
  • Google Workspace management
  • Procurement and Audit of IT equipment

Beximco IT Division (BOL) | First Generation IT Service Provider

04 October, 2022 to 31 July, 2023

Executive, Tech Support
  • Client based technical support both on-site and remote
  • One stop communication point
  • Network monitoring and troubleshooting
  • Configuring networking devices
  • Configuring server system

Ryans IT Limited | Leading IT Based Retail Company

01 February, 2022 to 27 September, 2022

System Engineer
  • Maintain Core Network with Layer 2 tunnel connection with all other branches
  • Branch IT Setup
  • Corporate IT Support of Ryans Care & Ryans Technology
  • Maintenance of Ryans Archieve Surveillance System
  • Attendance System

Sajid Trading Ltd. | A Nationwide Licensed ISP

11 January, 2021 to 31 January, 2022

Engineer, NOC
  • Network monitoring and troubleshooting
  • Client devices configure
  • EPON/GPON OLT configure
  • BDCom/Cisco switch configure
  • Client support remotely
  • LOG management
  • Communicate with multiple upstreams
  • Maintain trouble tickets
  • Maintain client feedback

New Horizons Computer Learning Center | A Professional Skill Training Center

01 November, 2019 to 31 November, 2020

Professional IT Instructor
  • CompTIA A+
  • CCNA
  • RHCSA

Education

B.Sc (Hons) in Computer Science and Engineering

Year - 2019

NATIONAL UNIVERSITY (DHAKA CITY COLLEGE)

Higher Secondary School Certificate


Year - 2014

ST. JOSEPH HIGHER SECONDARY SCHOOL

Secondary School Certificate


Year - 2011

KADAMTALA PURBO BASHABO HIGH SCHOOL AND COLLEGE

Certifications

CCNA
RHCSA
Comptia A+
MTCNA
RHCE
Acronis Security + EDR
Barracuda ESG Foundation
Kaspersky Endpoint Security Management
RCNA
MTCRE


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